You can contact our customer service team anytime by e-mail through [email protected]
We’re available to answer your concerns, every Monday to Friday from 8AM-4PM CET. Just click on the yellow ❓ Help button on the lower right side of the screen to toggle the Contact Us form!
In case you are looking for other members of our support team, you can message them through the following channels:
- Reviews team (Handles member moderation:) [email protected]
- For help in getting an account approval, consider reading our Member moderation guide first!
- Casting moderators (A branch of our reviews team which handles castings specifically:) [email protected]
- Billing (For bank transfers only!) [email protected]
- Please include your reference number for the transaction during contact! For more information, consider reading our Payment guide first!